雅思口语part2话题卡：Describe a time you received horrible service 描述你获得的糟糕服务/不好的服务

思路点拨：以下思路仅供参考，希望大家根据自己的真实经历编写答案

这道题想必只要生活在社会中就会有感受，比如说银行业务不熟悉的工作人员搞错了操作或者排队去维修店修理自己买的手机、电脑等电子产品，结果花了好久时间还没弄好等等。当然，有学生和我说能否写送外卖太慢，晚了一个小时，饭菜凉了。当然是可以的，不过原因不能是因为糟糕的天气，这样太苛刻了，可以从态度角度思考一下，比如EMS小哥故意积压在他看来不重要的信件等。

题目

Describe a time you received horrible service

You should say:

When it happened

Where you received

Who you were with

What happened

And why the service was horrible

参考答案

下面给小编根据具体的题目要求，给出的参考答案：

A time I received horrible service was actually from a property agent in Beijing.

一次我遇到的糟糕的服务是来自北京的一家房屋中介公司。

It happened on a weekend last summer at my rental apartment. I remember that day was tipping down quite often and I was busy working in my office as usual. When I got home from work, my room was like a disaster, you know a lot of water leaked in from outside of the window and the ceiling. I asked my roommate about what was happened and he told me that it was probably because the ceiling had a fissure that let the rain water come in. He also told me that he had called the agent but there’s was nobody coming to fix it.

事情发生在我租的住处，那是在去年夏天的一个周末。我记得那天下着瓢泼大雨，我想往常一样在办公室工作。当我下班回家的时候，发现我的屋子遭了灾，很多水从窗外和天花板上漏了进来。我问了我的室友发生啥事儿了，他说可能是天花板上的裂缝导致雨水飘进来的。然后，他给中介打了电话，但是没人来修。

So, I dialed the number of the agent again and was told that they had already arranged a professional and promised me to solve this problem. My roommate and I thought this time this matter would be done soon, but they disappointed us again. Nobody showed up the following days. What’s quite annoying for us was that it kept raining cats and dogs for many days, which was normal in summer Beijing, but we had nothing to do except for waiting.

所以，我再次给中介公司打了电话，让后他们说已经安排了一位师傅过来处理这个问题。我和我的室友都觉得这个事情应该很快就结了，但是他们再次让我们失望了。接下来的几天依然没有人来。让我们感觉更加烦人的是，大雨一直下了好几天，这在夏天的北京还算正常，我们除了等待没有别的办法。

Later on, we’ve found that it’s because the repairing professional was quite busy to take the job, and the property agent still wanted to make some profits between us, so they gave a false promise to put it off.

后来我们才发现是因为维修师傅太忙了，接不了单了，而中介公司又还想在中间赚点钱，所以找了个理由搪塞我们。

The reason why I think the service from the property agent was horrible was that the agent was acting so unprofessionally, you know, they should have informed us of the real situation so that we could reduce the cost to the minimum.

我认为这中介的服务很糟糕的原因是因为他们的行为太不专业了，他们本应该可以提前告诉我们真是情况，我们就可以将损失降到最 低。